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Wivenhoe Train Station

Wivenhoe Train Station

Wivenhoe

Wivenhoe station

Station Road
Wivenhoe
Essex
CO7 9DJ

Ticket office opening hours:

Monday - Friday - 06:10 to 20:30
Saturday - 06:15 to 20:30
Sunday - 09:15 to 16:15

GET DIRECTIONS

Wivenhoe at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 20:30
      Saturday - 06:15 to 20:30
      Sunday - 09:15 to 16:15
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster
    • Customer Help Point Located on platform 1 and in the car park.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00
    • Nearest Stations with Facilities COL
    • Step Free Access https://www.orr.gov.uk/media/10955

      assistance meeting point is the ticket office.


      coverage: partial station">

      This station has step free access to Platform 1 (for trains towards Colchester and London) only. Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) can only be accessed via a stepped footbridge or via a public footpath from Clifton Terrace, which has steps between the road and the footpath.

      This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By speaking with a member of station staff
      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using one of the two Help Points at this station

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note First Essex buses stop at the station.

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      There are five cycle stands between the main station entrance and the Community Station Garden, and a further ten cycle stands are in the station carpark. A sheltered cycle parking area providing 16 spaces is located between the main station entrance and the side entrance to Platform 1 (for trains towards Colchester and London).
    • Sheltered YES Yes
    • Spaces 46
    • Type
      Stands
      Racks

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Wivenhoe station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins

  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0345 050 7080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 50
      Charges:
      Off-peak: £5.45
      PerHour: £1.00
      Daily: £7.65
      Weekly: £30.35
      Monthly: £146.00
      ThreeMonthly: £423.00
      Annual: £1,479.00
      Saturday: £4.40
      Sunday: £4.40

      Number Accessible Spaces: 3
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      Disabled Blue Badge holders are exempt from parking charges.


      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.ncp.co.uk/find-a-car-park/car-parks/wivenhoe-station-g-anglia/

  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located in the station building on Platform 1 (for trains towards Colchester and London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:

      Monday - Friday 06:10 - 20:30Saturday 06:15 - 20:30Sunday 09:15 - 16:15

  • Station Location & Directions

    • Latitude 51.85654276
    • Longitude 0.956146009

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes

  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:10 to 20:30
      Saturday - 06:15 to 20:30
      Sunday - 09:15 to 16:15

  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes www.greateranglia.co.uk/smart

      ">Smartcard Issued: Yes
      Smartcard Validator: Yes

      Greater Anglia??????Smartcards can be obtained from www.greateranglia.co.uk/smart

  • Taxi Information

    • Availability YES Yes
    • Note A taxi office is located on platform 1.

  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, at the front of the station.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.